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Can Any One please help Me? With an XP Computer Problem?

9
2006-07-31 12:22:21, Category: Programming & Design
Hi,(I'm writing this from another Computer in the office) :) I have a XP Pro, I had Norton Anti Virus 2005 installed but it had expired for a while. I thoght my computer started acting funy latly so I installed 2006. Now my computer keeps on restarting, I cant uninstall it in Safe Mode and I Can't get time to uninstall in regular mods. I finaly got to started up once but It look liked it started in default mode I didn't see any of my files or Icons. Is this a bug??? or is it from Norton???? Any ideas help me please. If you can thanks.

Answers

  1. Ana

    On 2006-08-02 05:42:46


    Take a look there: http://service1.symantec.com/SUPPORT/nsw.nsf/docid/1999081811535907?OpenDocument&src=hot&seg=hho Or there and try to perfon a clean boot: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001053014402339 I can past into this windows due to the images -snapshots can be util for you Good look

  2. cuite

    On 2006-07-31 13:04:06


    try this restart the pc on start up keep hitting the f8 key till you come to a menu then login on safe mode then click on start /run type in the box msconfig then click ok then click on the start up tab look in the list for anything that says nortons untick the box on all that says nortons then click on apply & ok and restart your pc when your back at the desktop restart your pc again then on start up keep hitting the f8 key and login by safe mode again when at the desktop click on start/ control panel clik on the add/remove icon look in the list for norton's click on nortons and then click on remove then open mycomputer icon go in the hard drive go into program files look for the nortons folder right click it and click on delete then close off the windows folders you open then click on start and shut down / shut down the pc then piower it back up then when at the desktop login to the internet go to http://www.download.com and download AVG anti virus the free one

  3. moghul88

    On 2006-07-31 12:24:59


    start/run/msconfig/click on the last tab on the top and uncheck all of them

  4. Chip J

    On 2006-07-31 12:54:19


    reformat, reinstall windows. sorry.

  5. skinny_nicci2

    On 2006-07-31 12:26:50


    You may have an virus, that was not detected because your 2005 was not updated.

  6. muzeik junkie

    On 2006-07-31 12:28:57


    go to the nortn site and ge their uninstall program. then uninstall nortn. youcnat just uninstall norton. im sorry but norton is useless. i have the freeware verwooin of sygate firewall and freeware avg antivirus. avg is for hoem use only thoguh. i hope it helpoed

  7. digital genius

    On 2006-07-31 12:27:07


    some virus's infect to the point that if you dont have and AV. installing one doesnt help after the fact. since they cannot update their virus tables to remove the new virus. i recommend a complete re-partition, even if its the same, format the MBR. then format the drive, then reinstall your OS and patch it, and get the upgrads. then put on your AV. and go from there. if there are files you CANNOT loose. slave the drive on another pc with updated AV on it. copy off the files, scan them, then do the above back in the original pc.

  8. steamroller98439

    On 2006-07-31 12:36:01


    as windows is booting press f8 key this will take you to a load screen chose start in last known good config. that should fix it but check for viruses

  9. John J

    On 2006-07-31 12:31:37


    It definately sounds like a virus. On the computer that is working, download Avast anti-virus from http://www.download.com/ (its free) and burn it onto a CD. If you can get the other computer to boot all the way (even just to safe mode, it would probably be better in safe mode) install avast from the CD and set it up to run a boot scan. If you can't get it this far you can search the web for a recovery CD that will run antivirus, anti-spyware and a number of other recovery tools directly from the cd.